Last updated: August 2025
1. Agreement to Terms
By accessing or using ViralScope ("Service") operated by Zenon Technologies AG ("we", "us", "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
2. Description of Service
ViralScope is an Instagram analytics platform that:
- Analyzes Instagram content performance
- Identifies patterns in viral content using AI
- Provides actionable insights and recommendations
- Tracks performance metrics over time
3. Account Terms
- You must provide accurate and complete information
- You must be at least 18 years old
- You are responsible for maintaining account security
- You are responsible for all activities under your account
- You may not use the Service for any illegal purposes
- One Instagram account per ViralScope account
4. Subscription and Payment
Money-Back Guarantee:
- 14-day money-back guarantee on all plans
- Full refund available within 14 days of purchase
- No questions asked refund policy
- Request refund by emailing support@viralscope.io
Paid Subscription:
- Monthly billing at $49 per month
- One Instagram account per subscription
- Analyzes all your Instagram Reels and content
- Payments processed securely through Stripe
- Prices subject to change with 30 days notice
Billing:
- Subscription fees are non-refundable except as required by law
- You authorize us to charge your payment method on a recurring basis
- You must provide current, complete, and accurate billing information
5. Cancellation and Termination
- You may cancel your subscription at any time
- Cancellation takes effect at the end of the current billing period
- We may terminate or suspend your account for Terms violations
- Upon termination, your right to use the Service ceases immediately
6. Instagram Data and Third-Party Services
- You grant us permission to access your Instagram data via official APIs
- We comply with Instagram's Platform Policy and Terms
- You must comply with Instagram's Terms of Service
- We are not affiliated with, endorsed by, or sponsored by Instagram/Meta
- Third-party service availability may affect our Service
7. Intellectual Property
Our Property:
- The Service and its original content remain our exclusive property
- The Service is protected by copyright, trademark, and other laws
- Our trademarks may not be used without written permission
Your Content:
- You retain rights to your Instagram content
- You grant us license to analyze and process your content for the Service
- We may use aggregated, anonymized data to improve the Service
8. Email Communications
By signing up for ViralScope, you agree to:
- Receive transactional emails about your account and subscription
- Receive product updates and feature announcements
- Receive occasional marketing communications about ViralScope
- You may unsubscribe from marketing emails at any time
- Transactional emails cannot be opted out of while you have an active account
9. Privacy and Data Protection
Your use of our Service is governed by our Privacy Policy. By using the Service, you consent to our collection and use of data as described in the Privacy Policy.
10. Disclaimers and Limitations
No Guarantee of Results:
- We do not guarantee increased engagement or viral success
- Insights are based on pattern analysis and past performance
- Instagram algorithm changes may affect results
Service Availability:
- The Service is provided "as is" and "as available"
- We do not warrant uninterrupted or error-free operation
- We may modify or discontinue features without notice
11. Limitation of Liability
To the maximum extent permitted by law:
- We shall not be liable for any indirect, incidental, special, or consequential damages
- Our total liability shall not exceed the amount paid by you in the past 12 months
- Some jurisdictions do not allow limitation of liability, so this may not apply to you
12. Indemnification
You agree to indemnify and hold harmless Zenon Technologies AG from any claims arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
13. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or Service notification. Continued use after changes constitutes acceptance.
14. Governing Law
These Terms are governed by Swiss law, excluding conflict of law provisions. Any disputes shall be resolved in the courts of Zug, Switzerland.
15. Severability
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect.
16. Entire Agreement
These Terms constitute the entire agreement between you and Zenon Technologies AG regarding the Service and supersede any prior agreements.
By using ViralScope, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.